Polling Workers Degragation

Incident Report for Spacelift

Resolved

Root cause: A software defect caused the worker communication service in the EU region to crash and restart repeatedly.

Impacted customers: Customers whose workers use the poll-based communication mode. Runs on those workers were stuck when the run was triggered manually by a user and the stack had a server-side initialization policy attached. Other polling workers may have been briefly delayed while the service restarted.

Posted Oct 20, 2026 - 15:36 UTC

Update

We have the fix implemented and we will release it shortly.

Posted Oct 20, 2026 - 14:49 UTC

Identified

We have noticed increased number of errors related to polling workers API, we are mitigating the problem.

Posted Oct 20, 2026 - 14:05 UTC

This incident affected: Public workers.